Service

In-house service team

Process Dynamics has its own in-house service team of factory trained technicians, capable of maintaining and repairing all the brands that we supply.

We carry over $2,000,000 worth of spare parts and are certainly able to meet all of your day to day parts needs for wear items and common failure points. In the event that we don’t carry stock, parts are generally available in around a week, direct from the manufacturer in Germany.

With teams in both Sydney and Melbourne we are able to provide an on-site breakdown service, workshop rebuilds, programmed and preventative maintenance programs, service inspections, spare parts and operational support. Ask us about a PM program designed specifically around your equipment, usage and operational requirements, to give you more certainty over your maintenance spend and more certainty over your process up-time.

Australia’s largest fleet of rental processing equipment

For those sudden production surges or for new product development we also have Australia’s largest fleet of rental processing equipment, dicers, slicers, portion cutters, vacuum fillers, bowl cutters, mincers, tumblers, injectors and more.

For process and product support, not only do we have a very experienced team here in Australia but we also have a direct relationship with the manufacturers and designers of the equipment, which can help us to resolve your tricky or persistent issues.

And if you want some assistance to develop a new product or process, Andy or Luke can work with you to make it happen in our state of the art, fully equipped development kitchen.